If you are sure that you would no longer like to take part in our surveys and want to delete your profile, you can do so directly from your profile area. To do so you need to log in to your account and click “End membership” under account menu.
Please remember, though, that we put great emphasis on data protection: If you delete your profile, there is a short period of time during which we are able to reactivate you. Once this period has passed, all your data including your earned money will be gone once and for all and we will not be able to restore them. Of course you are able to re-register with us in such a case.
You can easily reset your password, if you ever forget it. Just proceed as follows:
Go to the login page
Click “forgot my password” underneath the login area
Now type in the email address you used for registering with the survey portal
We will immediately send you an email containing a link for resetting your password
Check your inbox
Click the link in the email
Set a new password
If you are sure that your access details are correct and you still cannot log in, please contact us.
If you are registered with us for a while and all of a sudden you are no longer able to log in? This can have a number of different reasons.
Did you enter your access details correctly?Please make sure your Email address and password are spelled correctly.
Did you forget your password? You can easily reset your password here.
Perhaps you deleted yourself by accident?
If you are sure that your access details are correct and you still cannot log in, please contact us.
From your account, you can access your surveys, keep your details up to date by taking/updating the additional profiling surveys (as we need some information about you, in order to be able to invite you to the surveys that are likely to be good matches for you). You can check how much money you have collected and redeem it via PayPal, vouchers or products provided that you have gathered a sufficient amount.
Rated Range calculates your estimated range with a fixed formula based on existing energy in the battery and average enIn order to able to participate in Tawasol surveys you have to create an account with a valid email address. You can always take part in our surveys by email, however, many other settings and additional profiling information can only be taken care of in your account. So please make sure you remember your access information.
Your Tawasol profile contains all your details that are needed to invite you to take part in online-surveys. We might, for example, ask you about your hobbies or what products or services do you use on daily basis. The more detailed your profile is, the more selectively and the more often we’ll be able to invite you to take part in surveys.
You can only reply to surveys in the country in which you are registered.
When starting a survey, it is first checked whether you are currently in the country in which you have registered. So please make sure to register only in the country you live in.
Our surveys can be from a wide range of topics. Surveys may be about your travel preferences, your view of certain products or your opinion about advertising. Companies will use the results, for example, to develop new products or to adapt to the needs of consumers such as yourself.
The number of invitations depends greatly on the country that you live in – surveys are conducted more frequently in some countries than in others. Participants are also selected randomly, or there may be a pre-selection depending on age, gender, level of education, profession, place of residence, etc. This depends on the target group requirements set by the customers.
We recommend that you fully complete your profile and to always keep your details up to date. This will allow us to ensure that you are invited to surveys more selectively.
It depends on the number of surveys you make, where you will get a specific amount of money for every single survey you complete. Usually the longer the survey is the more money you will get.
We will always tell you how much you will get, before you take part.
Tawasolrewards is a service provided by (Feedback), the leading online publisher in the Tawasol region that allows individuals to register as participants for online-surveys – free of charge and without any obligation. You will be invited by email to take part in online surveys. You can participate in some of the surveys immediately, via an online questionnaire or the free mobile phone app.
As a token of gratitude and respect for your time and effort, you will be rewarded with money in which you can redeem to PayPal, Vouchers and products.
part in our online-surveys, please register on our website Tawasolrewards.com or download our iPhone or Android app . Registering is quick, easy and free. Once you have completed your profile, you will be invited to surveys by email or through push notifications if you are using the app. What’s more, you will also receive money that is credited to your account for each completed survey. Once you have reached the minimum trigger amount of money, you are easily able to request payment via PayPal, or redeem your balance to vouchers or products.
The Tawasol rewards app has been developed for mobile devices using the operating systems Android or iOS.
Participation is always voluntary but we are always happy if you would like to accept an invitation and share your opinion with us!
But of course, you don’t have to take part in every survey. It is up to you to decide for each survey whether you would like to take part or not.
For each completed survey you will collect money in your account. The amount of money awarded can vary greatly among surveys. We will always tell you how much you will get, before you take part.
Please note that you need to complete the entire survey to receive a payment. If it turns out at the start of the survey that you do not match the required target group after all or that a sufficient number of people with your characteristics has already taken part, the survey will be interrupted before starting on the actual contents. As a result, the survey is not considered fully completed.
No, the membership is totally free!
You have to be a resident of one of these Arab countries (Egypt, Saudi Arabia, United Arab Emirates) and your age is greater than 15 years old.
You have to also agree to our terms and conditions and privacy policy.
There may be a number of different reasons why payment has not been credited to your PayPal account:
If your email address is identical for both accounts and payment has not arrived, please contact us and we are happy to look into your case.
You can redeem your rewards as soon as you have reached the minimum amount to pay out. You can find the minimum amount in your profile. For security reasons and to protect against fraud, the amount can be paid no more than twice a day. We are sorry but manual payment by us or full payment of all your earned money is not possible.
In order for your rewards to be payable, it is important that your email addresses for both accounts are identical. There are a number of things you can do if this is not the case:
If your PayPal account is registered with a different email address than the one used for your Tawasolrewards account. You can simply add your other email address to your PayPal account. This is necessary to allow for payments to arrive.
This is how you add an email address to PayPal:
Unless you have your own business or would like to open a business account, registering for a “Personal” PayPal account will do.
For further questions regarding registration with PayPal, please contact PayPal’s support services: www.paypal.com.
PayPal is the faster, safer way to send and receive money online at low cost using an email address. For more information or to create an account, please visit www.paypal.com.
It is necessary that you recruit your friends via the recruit friends feature in your account and that your friends click the link in the email they receive. Otherwise, our system will unfortunately not be able to identify who has recruited the participant.
The money promised for recruiting your friends will be added to your account automatically, once your friends have successfully completed one survey. You can check your friend’s status in your account. Immediately after inviting, the status is indicated as “Red” which means that your friend has not registered yet. Once the account is activated, the status changes to “Yellow”. Once your friend has completed one survey the dot becomes green and your reward will be credited to your account.
In some cases you might be invited to a survey and after you start this survey you are screened out after a couple of questions, because you do not match the required target group. The same may apply, when the survey is already closed. In such a case, our system will immediately search for a new survey for you. If you are able to complete the survey, you will of course receive the remuneration for this survey. You will get higher compensation for a longer survey and lower compensation for a shorter one.
This means that the reason why you are getting a different amount of money than was indicated in the invitation is simply that you have taken part in a different survey.
Yes! By recommending Tawasol to your friends! Your reward will be credited to your account once your friend has successfully completed one survey.
Your friend must be invited using our invitation form. Log in to your account and click “invite friends” from the menu. Here you are able to enter your friends’ names and email addresses. You can invite as many friends as you like!
You can choose the perfect reward for you, You can redeem your balance to Paypal, Vouchers or products.
You can request payment of your earned money simply via PayPal. Please make sure that the email address with which you are registered with Tawasol is also listed in you PayPal account to allow us to identify you.
There may be a number of different reasons why payment has not been credited to your PayPal account:
Is the email address you are using for Tawasolrewards identical to the one used for your PayPal account? This is strictly necessary for any payments. If this is not the case, you are able to add your email address to PayPal within 30 days. Payment will then be initiated.
Make sure your PayPal account is verified and can accept payouts.
Sometimes you need to accept payout manually. Please log into your PayPal account and check if there is a list of transactions that you need to accept.
If your email address is identical for both accounts and payment has not arrived, please contact us and we are happy to look into your case.
It some cases you might be invited to a survey and after you start this survey you are screened out after a couple of questions, because you do not match the required target group. The same may apply, when the survey is already closed. In such a case, our system will immediately search for a new survey for you. If you are able to complete the survey, you will of course receive the remuneration for this survey. You will get higher compensation for a longer survey and lower compensation for a shorter one.
This means that the reason why you are getting a different amount of money than was indicated in the invitation is simply that you have taken part in a different survey.
It is often that particular target groups are required for surveys. After a couple of initial questions, it is decided whether or not you match the required target group. In order to be able to provide you with a wide range of surveys, we are cooperating with partner companies. Unfortunately it can sometimes happen that those determining questions take a little longer. Due to the large number of surveys, we are not able to check all of them in advance.
Very particular target groups are sometimes required for longer surveys. In such cases, pre-selection may include up to ten or twenty questions. Your answers to the selection questions will not be used when analysing the survey results and you can therefore not be compensated.
However, if you have been kicked out of a survey after an overly high number of questions, please feel free to contact us, describing what happened. We will need the invitation link for the survey to look into it. You will find it in the email we sent you. We always strive to get better and we are happy to receive your feedback!
Each survey link can be clicked only once. For this reason it is, unfortunately, not possible to take a break during the survey or to re-start it after closing the browser window. Unfortunately we have to proceed like this, in order to avoid multiple participation and other types of fraud. We recommend that each survey is completed in one sitting.
In the case of prolonged inactivity, there may be short interruptions of the internet connection leading to the survey being aborted. For security reasons and due to international market research guidelines, a survey cannot be continued and the results cannot be included in the analysis.
Our participants often react so quickly that the survey is closed before all invited participants get the chance to take part. We always invite more people than we need, since we cannot tell in advance how many people are going to take part. We have to do this to be able to guarantee our customers that the required number of participants is reached in a set amount of time.
When sending out the invitation, we don’t always know for sure if you match the target group. For some surveys, a target group is set in advance based on certain characteristics that are not included in your profile with us. This is why it can happen that you are not part of a survey’s target group, even though you received an email invitation for the survey.
Specific questions are used to determine whether a participant matches the target group. Those questions e.g. about particular consumer behavior, are asked at the beginning of the survey. The survey is interrupted early on, if you don’t match the target group. We may also search the system to automatically forward you to another survey.
Should you get this message before you have answered a single question and should this happen repeatedly, this may mean that there is a technical issue, such as the used device not being suitable for the survey or that the survey has already been closed.
You’ve selected your preferred survey language when you’ve created your account. However, you can always change the preferred survey language from your account, just login to your account and navigate to “My Profile” and update your preferred survey language from the “Master profile survey”.
Each invitation link can be clicked only once. For this reason it is, unfortunately, not possible to take a break during the survey or to re-start it after closing the browser window. If you get this message it means that you have clicked and started the survey before but regrettably could not complete it.
Should you frequently or even always get this message, there might also be an issue with your email provider. In such cases we would like to suggest that you manually copy the invitation link to the address bar of your browser.
We always do advance testing of our surveys to avoid technical problems prior to sending the invites. However, sometimes problems do not occur until later on. In order to make sure that the issue is not related to your settings, the following tips may help with future surveys.
Deactivate your pop-up blocker
Use Chrome or Firefox as a browser
Avoid double-clicking the link
In case of doubt, copy the link to your browser before clicking the “take part” link
Always use the intended device (PC / laptop computer for E-Mail invitations, smartphone / tablet computer for push notifications in the app)
Please note that every link can be clicked only once. As soon as you have clicked a link, the survey is considered to be started and it cannot be opened/re-started after the browser window is closed. Unfortunately we have to proceed like this, in order to avoid multiple participation and other types of fraud.
We can’t determine how many invitations you will receive per day. We also cannot tell you when exactly you will get them. All invitations are sent automatically.
The number of invitations you receive depends strongly on the country that you live in – surveys are conducted more frequently in some countries than in others. Participants are also selected randomly, or there may be a pre-selection depending on age, gender, level of education, profession, place of residence, etc. This depends on the requirements set by the customers.
We recommend that you fully complete your profile and to always keep your details up to date. This will allow us to ensure that you are invited to surveys more selectively.
It can also happen that our invitations end up in your spam folder, since some email providers interpret our invitations as spam. So please check your spam folder regularly or adjust the settings accordingly. You may want to add [email protected] to your address book to be on the safe side.
